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Waiter/ess - Food & Beverage Jobs in Dubai - Jumeirah Pre-Opening Hotel

Waiter/ess – Food & Beverage Jobs in Dubai

About the role of Waiter/ess – Food & Beverage Jobs in Dubai – Jumeirah Pre-Opening Hotel: 
 

A fantastic opportunity has arisen for a highly talented and experienced Waiter/ess to join the pre-opening team of luxury hotel in Jumeirah Group.

 

The purpose of this role is to provide knowledgeable, friendly, professional and efficient F&B Service and to all guests ensuring maximum guest satisfaction in a manner consistent with Jumeirah standards. Maintaining an efficient workflow by adhering to the Sequence of Service and all timeframes and standards detailed in relevant SOPs in the F&B Standards Manual.

 
Your main duties will include the following:
  • Identify customer needs and expectations correctly, including those with special needs, and provide appropriate products, services or information
  • Meet all reasonable needs and requests of customers within acceptable enterprise time frames
  • Identify and take all opportunities to enhance the quality of service
  • Recognize customer dissatisfaction promptly and take action to resolve the situation according to individual level of responsibility and Madinat Jumeirah customer feedback/ complaint procedures
  • Offer assistance to colleagues when required, to ensure designated work goals are met
  • Demonstrate trust, support and respect towards team members in day-to-day work activities
  • Conduct communication with customers and colleagues in a polite, professional and friendly manner
  • Practice high standards of personal presentation in accordance with Jumeirah Grooming & Presentation Standards
  • Seek assistance from other team members, supervisors and managers when required
  • Have a working understanding of all Madinat Jumeirah Food and Beverage Restaurant and Bars in order to properly direct and advise guests
  • Anticipate customer needs and expectations correctly, including those with special needs, and provide appropriate products, services or information
  • Meet all reasonable needs and requests of customers within acceptable enterprise time frames
  • Identify and take all opportunities to enhance the quality of service (upselling, guest recognition, resort knowledge)
  • Recognize customer dissatisfaction promptly and take action to resolve the situation according to individual level of responsibility and DJ customer feedback/ complaint procedures
  • Offer assistance to colleagues when required, to ensure designated work goals are met
About you:
 

The ideal candidate for this position will have the following experience and qualifications:

  • 2 years’ experience in similar role in a Food and Beverage department
  • Work experience in a 5-star luxury hotel
  • Excellent English communication skills
  • Additional language would be an advantage
  • Have a good knowledge and understanding of Food and Beverage operations
 
About the benefits:
 
This position offers a highly competitive salary and package which includes; fully furnished shared accommodation, free transport to and from your place of work, uniform, laundry services, meals during working hours, bi-annual flight allowance, medical coverage, life and accident insurance, retail and leisure discounts, 50% discount off Jumeirah F&B Outlets and reduced hotel rates.

Click the link provided to see the complete job description.

Waiter/ess – Food & Beverage – Jumeirah Pre-Opening Hotel

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