Home » Customer Service Jobs » Officer – Customer Care Jobs in Dubai – Dubai Airports Career

Spread the love

Officer – Customer Care Jobs in Dubai - Dubai Airports Career

Officer – Customer Care Jobs in Dubai 

Job Purpose for Officer – Customer Care Jobs in Dubai – Dubai Airports Career:

You will effectively handle all customer feedbacks and all stakeholders by providing a personalized approach using a variety of communication methods: website, online chat, social media, switchboard, lost property; and various technology platforms: lost property system, CRM platform, switchboard.

Qualification & Education

You shall have a degree in a relevant discipline within an Airport operations or customer service department of an airport, airline or tourism industry.


Capable of making logical and compelling arguments to support the case for service improvements and policy procedural change, also:

  • In-depth knowledge of IATA rules and regulations and DGR governing passenger baggage acceptance.
  • Hands on experience on the Dubai Airports CRM/MACS/MARS/DGR.
  • Excellent proficiency in English (both spoken and written)
  • Customer service orientation/ negotiation skills
  • Ability to liaise with stakeholders in order to achieve positive outcomes for the benefit of our passengers




Leave a Reply

This site uses Akismet to reduce spam. Learn how your comment data is processed.

ATTENTION : Please note that this website is a free service. We are not a recruitment agency or an affiliate. We are sharing these jobs as an act of love for our people who are seeking job opportunities in the UAE. We kindly appeal to our beloved who also share job opportunities within their location through this website to do so in love. We are committed to make the world a better place. ONE LOVE!

Social Media Auto Publish Powered By : XYZScripts.com