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Guest Service Agent Jobs in Dubai - Crowne Plaza Dubai-Deira

Guest Service Agent Jobs in Dubai

Job Description for Guest Service Agent Jobs in Dubai – Crowne Plaza Dubai-Deira:

Join us as a Guest Service Agent in Crowne Plaza Dubai – Deira. You’ll have ambition, talent and obviously, some key skills. Because, for this vital role, we’re looking for someone who will be responsible to welcome guests, handle check in and checkout procedures. You will also deal with all guest complaints and make every effort to resolve it. You will be responsible in participating fully in the daily operations of the front desk during scheduled shifts, ensuring that all guests are treated efficiently, courteously and professionally at all the times by following standards of aggressive hospitality and adhering to guidelines and procedures.

As a Guest Service Agent, you will ensure that the highest standards of hospitality and provide courteous service and arrival and departure experience  to guests at the hotel. You will have a good knowledge of the hotel’s facilities and services and will deliver the information to the guest whenever it’s needed in order to boost up hotel sales.

Ideally, you will have completed education studies in Hospitality Management / Customer Service and have at least one year hotel experience in a Front Office environment. To be successful in this role, you should maintain the attitude, behaviors skills and values that follow: Passion, commitment, high drive, excellent team player and positive attitude, excellent communication skills, written and oral, with proficiency in English. Be computer literate – Opera, Word and Excel.

With a family of 12 brands and more than 5,000 hotels across 100 countries, we’ll give you opportunities to learn new skills and grow your career; not forgetting a competitive salary and benefits package with hotel discounts worldwide.

You’ll not only join one of the world’s fastest growing upscale hotel brands globally, but also a team of positive professionals who always think and act one step ahead. Most importantly, we’ll give you Room to be yourself.

If this sounds like the perfect move for you, apply online now! Get in touch and tell us how you could bring your passion and your individual skills to IHG.

Make it happen and join us today!

 We are an equal opportunities employer.



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